If you have used Ontario One Call’s Web Portal in previous editions, you will need to migrate your old account to a new one.
Steps to migrate your account:
- Navigate to the web portal login screen
- Click the link “I have a user name and password for the Web applications but it’s my first visit on the Web Portal. “
- Enter your contractor ID number (your previous username) and your old password
- You will be sent an email with instructions to migrate your old account to a new one.
- If you have more than one contractor ID, once you have setup your first ID, you can add your remaining ID’s to your new online account by contacting firstname.lastname@example.org
- Once you have followed the instructions in your email, you will be asked to confirm your username (email address) and to create a new password
- If you experience any difficulties, please email us at email@example.com or call us at 1-800-400-2255