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Priority

By: Ontario One Call

A Priority Locate Request is proposed work that is requested less than five (5) Business Days before the dig is to start but is not otherwise an Emergency Locate. A Locate is requested to be completed in less than five (5) Business Days from its receipt on the system that the Member has designated for those purposes, but such performance cannot be guaranteed. Non-Standard Locate Requests are transmitted to the Member within twenty-four (24) hours of receipt by the Contact Centre’s staff.