By: Ontario One Call
Look-Up is an optional service provided by Ontario One Call. Through Look-Up, notification that would traditionally be sent to the member or the member’s locate service provider is instead re-routed to our in-house clearance centre. The ticket is then evaluated using a pre-determined set of business rules (with rules defined by the member) and compared to the member’s maps. The ticket then has the potential to be cleared in-house, eliminating the need for a field locate.