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News

Phone Volume / some calls dropping

Ontario One Call has been made aware that some calls are dropping from the queue after the front end menu, please call back if this occurs.  We are working hard to resolve this issue, due to high call volume the estimated wait times are longer.

800-400-2255 Hold music

Currently, after you have made a selection in our front menu no hold music is playing, the call will ring until an agent is available to take your call.  Please stay on the line to hold your priority sequence.