Service upgrade complete

We are pleased to announce that the new Web Portal for ON1Call has now been launched! Web tickets, 360 feedback and the Wide Area Project work may now be utilized through this method. Click the Request Online button to get started. For more information Click here

Contact us before you dig

Planting a tree, building a deck or a fence? Contact ON1Call first to get a locate so you can dig safely. Remember, you are liable for any damage or injury caused by interfering with any buried infrastructure.

Request your free locate online or call 1-800-400-2255. We are open 24 hours a day, 7 days a week.

- Web portal training videos & E-Ticket / DTE / WAP account migration instructions - Click here

- Revised fax forms - Click here

A picture of a house. Homeowners should contact ON1Call, before any digging. For example, digging to plant a tree, building a deck, digging up your driveway or walkway or building a fence.

Homeowner?

Get a locate, check status, access resources.

Get started here

A picture of a front-end loader. Contractors are responsible for getting locates for their jobs before they start digging.

Contractor?

Create an account for easier locates and status updates.

Contractor tools

A picture of a commercial building showing underground pipes.

Infrastructure Owner?

You must be a member and register your infrastructure.

More information